Communication & check-in

Learn how to anticipate—and quickly address—hosting challenges.

Try these tips to help make your guests feel at ease.

Save time and provide important details with pre-written instructions.

Airbnb Host checklist for great communication with guests

Save time with scheduled messages, personalized quick replies, and more.

Top hosts share their most popular scheduled messages that you can use, too.

Create quick replies for everything from wifi instructions to how to use a popular amenity.

Communicate your expectations, from cleaning up to locking up.

Here’s how to create a great guest experience—the first time and every time.

Follow these suggestions to provide a convenient and stress-free welcome.

Hosts Giuliana and Sandor share how they make guests feel welcome.

Reviews and guest profiles can help you get acquainted.

Help protect your home and create a better guest experience.

Understand discrimination, plus get strategies for tackling unconscious bias.

Help guests get to know your area with a custom travel guide.

Guests want self check-in—here’s how to set it up and create a seamless welcome.

Find out how successful Airbnb Plus hosts craft memorable first impressions.

Learn how these rates work, why they matter, and find out how to improve yours.

Creativity, kindness, and technology are key to overcoming language barriers.

Learn how to share your space, from setting rules to creating memorable stays.