Airbnb: Vacation Rentals, Cabins, Beach Houses, Unique Homes & Experiences

Help Center – home page

Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.

Company Details

Provider of the website:

Airbnb Ireland UC, private unlimited company
8 Hanover Quay
Dublin 2, D02 DP23
Ireland

Directors:

Dermot Clarke, Killian Pattwell, Andrea Finnegan

VAT-ID: IE9827384L

Trade Register Number: (Irish Companies Registration Office) IE 511825

Email address :

terms@airbnb.com

Airbnb support :

https://www.airbnb.com.mt/help/contact_us

Contracting party for payment services for users with their place of residence or establishment in the United Kingdom, Switzerland and Russia:

Airbnb Payments UK Ltd.
280 Bishopsgate
London
EC2M 4AG
United Kingdom

Company number:

09392688

Directors:

Quent Rickerby, Bart Rubin, Alyssa Cutright

Airbnb Payments UK Ltd. is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution with reference number 900596.

Contracting party for payment services for users with their place of residence or establishment in the European Economic Area:

Airbnb Payments Luxembourg S.A.
4, rue Henri Schnadt
L-2530 Luxembourg

Luxembourg

Company number:

B230618

Directors:

Thomas Belousek, Marc Hemmerling, Bart Rubin

Airbnb Payments Luxembourg S.A. is authorised and regulated by the Commission de Surveillance du Secteur Financier (“CSSF”) with reference number Z21.

You can access the European Commission’s online dispute resolution platform here: http://ec.europa.eu/consumers/odr. Please note that Airbnb is not committed nor obliged to use an alternative dispute resolution entity to resolve disputes with consumers.

Information on average monthly active recipients in the European Union:

Pursuant to Article 24 (2) of the Digital Services Act (DSA), online platforms are required to publish ‘information on the average monthly active recipients of the service in the Union’ by Feb 17, 2023 and once every six months thereafter.

In line with the provisions of the DSA including Recital 77, we have calculated our average monthly active recipients in the European Union for the period Feb 1 – Jul 31, 2024 to be approximately 41M.

We will continue to monitor any developments and will publish information on the average monthly active recipients of our service in the European Union every six months in accordance with Article 24(2) DSA.

Information on DSA point of contact for EU Authorities

Single point of contact for Member States' authorities, the European Commission and the Board according to Article 11 DSA: dsa-authorities@airbnb.com. Please ensure communications are made in English or provided with an English translation.