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Changes & cancellations

What should I do if my guest brings extra people?

Can I change or cancel a guest’s reservation during the trip?

My guest wants to change their reservation

What if the listing my guest reserved is now unavailable but I am able to host them elsewhere?

Can I change the price of a pending or confirmed reservation?

How do I add a fee for additional guests to my listing?

What should I do if I'm uncomfortable hosting someone?

What happens if my guest cancels?

What does it mean to enforce or waive my cancellation policy?

How do I change my cancellation policy?

How do I cancel a reservation as a host?

I'm a host. How do I make a change to a confirmed reservation?

I’m a host. What penalties apply if I need to cancel a reservation?

What if I need to cancel because of an emergency or unavoidable circumstance?

Can I remove a pre-approval that I've sent to a guest?

How do I edit or cancel a Special Offer?

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