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    The World Health Organization has declared the coronavirus outbreak a global health emergency. Impacted hosts and guests can find info on our Extenuating circumstances policy for coronavirus page.

    How do I book a pre-approval or special offer?

    If you contact a host about their space before requesting to book it, the host has the option to invite you to book a couple of ways:

    • Pre-approval: The host invites you to book for the dates and prices shown when you contacted the host
    • Special offer: The host chooses a custom price (or other details) and invites you to book with the new details

    Note: A special offer will be for the nightly rate only, and won't include the guest service fee or any additional taxes, fees, or costs.

    Find your pre-approval or special offer

    You'll get an email notification when you receive a pre-approval or special offer. Go to Trips to see your reservation requests. You can also check your reservation status by looking in the message where you're talking with the host.

    How to book a pre-approval or special offer

    1. Go to Messages
    2. Click the conversation with the host to open the message
    3. Find the box that shows the details of your pre-approval or special offer
    4. Click Book It
    5. Review your reservation details and your payment info
    6. Click Book now to complete your booking
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