Micole

Co-host in Genova, Italy

As a property manager, I optimize listings, improve the guest experience, ensure smooth communication, and increase earnings and 5-star reviews

I speak English and Italian.

About me

Superhost for over 1 year

They’ve earned the highest honors for hosting on Airbnb since 2024.

Hosts a Guest Favorite home

They help host some of the most loved homes on Airbnb, according to guests.

Experienced at helping new hosts

This co-host helped 5 hosts welcome their very first guests on Airbnb.

My services

Listing setup

I organize photos and text in listings to highlight key features and provide accurate information to guests.

Setting prices and availability

I manage pricing and availability to optimize bookings and earnings, while maintaining competitive rates with competitors.

Booking request management

I manage bookings and guest inquiries with quick and smooth communication to ensure 5-star service.

Guest messaging

I offer local advice and remote assistance to manage needs and ensure a great guest experience

Cleaning and maintenance

I coordinate the cleaning and laundry staff and the supply of consumables to ensure a 5-star rating.

Listing photography

I coordinate photography and editing with a professional and select the most effective and informative shots for the listing.

Interior design and styling

I provide advice on furnishings and accessories to add or remove to make the space more comfortable for guests

Licensing and hosting permits

I verify documents and manage the bureaucratic procedures for starting and daily managing the short-term rental business.

Onsite guest support

If necessary, I will personally assess the needs of the guests to resolve issues as quickly as possible.

My service area

Rated 4.69 out of 5 from 286 reviews

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Overall rating

5 stars, 76% of reviews
4 stars, 19% of reviews
3 stars, 4% of reviews
2 stars, 0% of reviews
1 star, 1% of reviews

Rated 4.7 out of 5 stars for Cleanliness

Rated 4.8 out of 5 stars for Check-in

Rated 4.9 out of 5 stars for Communication

Rated 4.7 out of 5 stars for Accuracy

Rated 4.6 out of 5 stars for Value

Rated 4.6 out of 5 stars for Location

Hanna

Reston, VA

5 star rating

Today

Xenia - 3rooms apt. in Via Nazionale 93

Super kind host, and the apartment was great. Would definitely come back!

Sheila

4 star rating

1 day ago

Xenia - 2rooms apt. in Via Giovanni Torti 156

Everything was perfect except for the air conditioning, it was too hot and two fans were not enough, I missed the air conditioning, otherwise everything was great😊

Will

London, United Kingdom

5 star rating

1 day ago

Xenia - 3rooms apt. in Via Nazionale 93

Perfect bolt hole to explore Siestre Levante. Easy check-in, good air con, quiet apartment, off the street so no noise to deal with either.

Alex

Lviv, Ukraine

5 star rating

3 days ago

Xenia - 2 rooms apt. in Corso Buenos Aires 73

Nice apartment, close to the beach and city center, with a shop right in the building. We enjoyed the large terrace and the view of the mountains and the sea. Communication wi...

菁雯

5 star rating

3 days ago

Xenia - 2rooms apt. in Via Giovanni Torti 156

The area around the house is very convenient. The bus stop is just downstairs. There is a supermarket, tabacchi, bakery, bar. Whether you go to the city center or the port, th...