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Popular articles
How do I cancel my reservation for a place to stay?
Go to Trips and find the trip you want to cancel Click or tap Show trip details From the overview, click or tap Show details Click or tap Ch…
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How do I change my experience reservation?
You can add additional guests, choose a different date or time, or remove guests from an existing experience reservation. You’ll be able to …
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What happens if my host cancels my reservation?
If your reservation is canceled by your host, we'll automatically give you a full refund. You'll receive an email confirming the full refund…
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What payment methods does Airbnb accept?
We support different payment methods, which depend on the country your payment account is located in. In addition to major credit and debit …
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How do I edit, remove, or add a payment method?
If an existing payment method on your account is incorrect (ex: an expired credit card), you can update it or add a new payment method. If y…
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When am I charged for a reservation?
Once the host accepts your request, or if you book a reservation with Instant Book, your payment method will be charged as soon as your rese…
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How does it work when Airbnb verifies your identity?
At Airbnb, we’re always working on making our community as secure as possible for everyone. That’s why, before booking a stay or experience,…
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What should I do if someone asks me to pay outside of the Airbnb website?
If you paid for your reservation outside of Airbnb (ex: a wire or bank transfer), you may have paid for a fraudulent reservation. To get hel…
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