How-to
•
Host
When a guest asks to visit before booking
When a guest asks to visit before booking
Your safety and comfort are just as important as those of your guests. If someone asks to view your place prior to booking—we’ve got your back. Kindly let them know that Airbnb only releases contact information for Hosts and guests after a reservation is confirmed.
There are plenty of other ways to get a sense of the space ahead of time. Encourage guests to review your listing description and photos, and tell them you’re happy to answer any additional questions they might have.
Stay protected
Remember: Reservation and payment must be made directly through the Airbnb platform. This helps ensure your protection under the many safeguards we have in place for you.
Did this article help?
Related articles
- Guest
Visiting a place before booking
We encourage all guests to complete their bookings through Airbnb before meeting in person to ensure their safety and privacy. - Experience Host
Experiences involving transportation in China
Hosting Airbnb Experiences is fun, but there are some obligations and rules that apply to different activities. We’ve gathered some resource… How does Airbnb use data to work against racial discrimination?
Find out more about the methodology we use in order to help create new features and policies to address racial discrimination.
Get help with your reservations, account, and more.
Log in or sign up