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How-to
Host

Change your cancellation policy

Want to offer guests more flexibility? Or maybe you’d like a little more protection against cancellations? Either way, it’s easy to change your cancellation policy once you decide on one that works for you.

Change your cancellation policy

  1. Go to Listings and select the listing you want to change
  2. Click Policies and rules
  3. Next to Cancellation policy, click Edit
  4. Edit the settings for your policy and then click Save

How cancellation policy changes affect existing reservations

Any changes you make to your cancellation policy will only apply to future reservations and won’t affect any pending or confirmed reservations. The cancellation policy that was set when you received a reservation will still apply to that reservation.

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