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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    What are some safety tips for hosts of places to stay?

    Being a host of a place to stay comes with certain responsibilities. Here are some resources to help support you along the way.

    Interact smartly

    Always pay and communicate on Airbnb. Use Airbnb’s messaging system to get to know your guests and share expectations about the trip or your space.

    Read profiles and reviews of your potential guests, and look for verified phone numbers, connected social networks, and references. If potential guests don’t have any profile verifications, you can ask them to complete some.

    Trust your intuition: If you don’t feel right about a reservation, don’t accept it.

    Fill out your House Rules and House Manual

    Completing your House Rules and House Manual helps guests know what to expect. Include anything you’d like people to know before they book—for example, whether (or where) smoking is allowed, whether certain areas are off-limits, your wifi password, or if guests should take off their shoes before coming inside.

    If a disaster affects your area and you’d like to help by hosting people in need of emergency housing, you can list your space for free.

    Make sure you're insured

    Airbnb's Host Protection Insurance program provides primary liability coverage for up to $1,000,000 USD per occurrence in the event of a third-party claim of bodily injury or property damage related to an Airbnb stay.

    You may also want to talk to your insurance provider about adding an extra layer of protection with your own renter’s or homeowner’s insurance.

    Set requirements for your listing

    You can require guests to complete certain verifications before they book, such as Verified ID.

    Adding a security deposit to your listing can also help protect you in the event of an accident, like spilled wine on a rug.

    Read Airbnb’s Responsible Hosting articles

    We encourage hosts to think carefully about their responsibilities. Hosting offers rich experiences, but it comes with a certain level of commitment. We’ve compiled responsible hosting articles that can help you start learning what it takes to be a host in your region.

    Remember: In an emergency situation, or if your personal safety is threatened, contact local police or emergency services immediately.

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