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    Find the cancellation policy for your stay

    Note: If you need to cancel because of the COVID-19 pandemic, learn about your options.

    Maybe you just need the peace of mind before booking, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your stay:

    Before you book

    You can find cancellation details on the listing page, and during the booking process—before you pay.

    After you book

    Your policy and cancellation options can always be found in your Trips. Just click or tap Show trip details and you'll find your Cancellation policy.

      If you want to know what your refund will be, start canceling your reservation and we’ll show you a detailed breakdown.

      Learn more about how refunds work for cancellations.

      Extenuating circumstances

      Did you have an emergency or an issue with your listing? You may be eligible for a refund due to extenuating circumstances.

      Did you get the help you needed?

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