Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to
Guest

Service fee refunds

If you need to cancel (It’s okay, things happen!), you may be able to receive a refund on your entire reservation, including the service fee. So how does it work? 

Most importantly: check your reservation’s cancellation policy to find out if the service fee is refundable. The service fee is refundable if you cancel before your reservation’s free cancellation period ends (or any time before check in, for reservations in Italy and South Korean travelers in some cases) or if the host decides to refund you in full after you cancel. 

Refunds for nightly rates and other fees

Your Host’s cancellation policy still applies to any other fees associated with your reservation. Find out how cancellations work for stays to get more details about what's refundable.

Did this article help?

Related articles

Get help with your reservations, account, and more.
Log in or sign up